Terms of service

Terms of service

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Effective Date: February 23, 2026

Welcome to Fit Bangla. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making any purchase.

1. General Use

By using this website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision

  • All information provided by you is accurate and complete

  • You will not misuse the website for illegal or fraudulent activities

Porom reserves the right to refuse service to anyone at any time.

2. Products & Availability

  • All products listed on our website are subject to availability

  • We reserve the right to modify or discontinue any product without prior notice

  • Product images are for representation purposes; slight variations in color or packaging may occur

3. Pricing & Payments

  • All prices are listed in BDT (Bangladeshi Taka) unless otherwise stated

  • We reserve the right to change prices at any time

  • Payments must be completed through approved payment methods available on the website

  • In case of pricing errors, Porom reserves the right to cancel the affected order

4. Orders & Confirmation

  • Once an order is placed, you will receive an order confirmation

  • Porom reserves the right to cancel any order due to stock unavailability, payment issues, or suspicious activity

  • Orders cannot be modified after shipment

5. Delivery

  • Delivery timelines are estimated and may vary depending on location

  • Delays caused by courier services or unforeseen circumstances are beyond our control

  • Customers must provide accurate delivery information

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

7. Intellectual Property

All content on this website, including:

  • Logo

  • Brand name

  • Images

  • Text

  • Designs

are the property of Porom and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

Porom shall not be liable for:

  • Indirect or incidental damages

  • Delays due to third-party services

  • Issues arising from improper product storage after delivery

Customers are responsible for storing spices and food products properly after receiving them.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

10. Changes to Terms

Porom reserves the right to update or modify these Terms of Service at any time. Continued use of the website after changes indicates acceptance of the updated terms.

11. Contact Information

For any questions regarding these Terms, please contact:

Fit Bangla Customer Support
Email: info@fitbangla.com
Phone/WhatsApp: +8801950-606020
Business Hours: Saturday - Thursday 9.00 a.m. - 7.00 p.m.